Designing for Data + AI

OVERVIEW

I was the Principal Designer for several high-priority initiatives at Salesforce with EVP/GM level stakeholders.

Salesforce Unified Profile Page
Salesforce Logo Abstract

ROLE

Principal Designer

RESPONSIBILITIES

UX Architecture, Design Strategy, End-to-End Design, Prototyping, Research

Impact + Results

As our Data 360 platform evolved to be central to Salesforce's CRM + Agentforce strategy, its complexity ballooned along with its scope. I spearheaded Ease of Use initiatives first focused on near-term wins, then designed forward-looking GUI + CUI/Agent concepts entering pilot in 2026.

Founded our Agentic UX Architecture workgroup which worked horizontally with Architects + Principals across Salesforce to build awareness + alignment of emerging CUI and embedded AI patterns and functionality.

I led the team that created the internal data+design pattern library, UI Kit, and design system guidelines to support the integration of our Data 360 platform globally across the product.

© SEAN MULHOLLAND

2026

Designing for Data + AI

OVERVIEW

I was the Principal Designer for several high-priority initiatives at Salesforce with EVP/GM level stakeholders.

Salesforce Unified Profile Page
Salesforce Logo Abstract

ROLE

Principal Designer

RESPONSIBILITIES

UX Architecture, Design Strategy, End-to-End Design, Prototyping, Research

Impact + Results

As our Data 360 platform evolved to be central to Salesforce's CRM + Agentforce strategy, its complexity ballooned along with its scope. I spearheaded Ease of Use initiatives first focused on near-term wins, then designed forward-looking GUI + CUI/Agent concepts entering pilot in 2026.

Founded our Agentic UX Architecture workgroup which worked horizontally with Architects + Principals across Salesforce to build awareness + alignment of emerging CUI and embedded AI patterns and functionality.

I led the team that created the internal data+design pattern library, UI Kit, and design system guidelines to support the integration of our Data 360 platform globally across the product.

© SEAN MULHOLLAND

2026

Designing for Data + AI

OVERVIEW

I was the Principal Designer for several high-priority initiatives at Salesforce with EVP/GM level stakeholders.

Salesforce Unified Profile Page
Salesforce Logo Abstract

ROLE

Principal Designer

RESPONSIBILITIES

UX Architecture, Design Strategy, End-to-End Design, Prototyping, Research

Impact + Results

As our Data 360 platform evolved to be central to Salesforce's CRM + Agentforce strategy, its complexity ballooned along with its scope. I spearheaded Ease of Use initiatives first focused on near-term wins, then designed forward-looking GUI + CUI/Agent concepts entering pilot in 2026.

Founded our Agentic UX Architecture workgroup which worked horizontally with Architects + Principals across Salesforce to build awareness + alignment of emerging CUI and embedded AI patterns and functionality.

I led the team that created the internal data+design pattern library, UI Kit, and design system guidelines to support the integration of our Data 360 platform globally across the product.

© SEAN MULHOLLAND

2026